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    Welcome to TeleQuest Services

    Information Technology and Software Solution.

    TeleQuest provides multi-platform and flexible solution integration consulting and services to the Enterprise and contact centre industries.

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    Multi-Platform Skills

    Avaya, Aspect, Cisco & Genesys

    Building IVR Application, CTI Application.
    TeleQuest develops customised application based on the customer requirement on any platform

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    Customizable & Corporate

    Building IVR Application, CTI Application.
    TeleQuest develops customised application based on the customer requirement on any platform

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What Makes us different?

Our exceptionally deep technical expertise allows us to take on projects often perceived as too complex or difficult by other developers.
We believe in working in partnership with our clients to understand their unique needs and working methods.
In our experience, working together consistently results in creating intelligent solutions to meet our client's evolving business demands.
This collaborative style of working has resulted in the development of award-winning software.

  • Consultancy

    TeleQuest understands the dynamics of our customer relationships and believes in innovation, Right from lead generation to retention, We have created solutions that revolve around our customer satisfaction We belive in Making business communication seamless, intelligent, cost efficient, and easily available through our expertise consultancy services we are passionate about harnessing innovation to tackle even the most complex issues.

  • Professional Services

    Improve your time-to-market capabilities, control costs and increase your business efficiency and agility while focusing on your core functions with the help of Telequest professional services Expert Team. We have Expertise in Development and Integration on Avaya, Cisco, Aspect & Genesys in Telphony, CTI, IVR based solutions With products like makeMyIvr, makeMySurvey, multilingual IVR applications, CTI Agent Solutions in Avaya, Aspect & Cisco.

  • Extraordinary Support

    We Provide Extra-ordinarly support to businesses looking to provide unparalleled customer service capabilities that today's customers demand.
    We have 24 hr support Globally to help our World wide customer base.

Have you Seen Our Works

We have various products developed and implemented using multi-platform likes Avaya, Aspect, Cisco, and Genesys

Avaya Google Speech IVR

Platform: Web Application read more

Tele BOT, uses the advance cloud base Google Speech engine to convert speech into text and understand the context of the conversation.

Link Survey - Smart Link

Platform: Avaya read more

Link Survey is an enterprise web survey application. It allows for the creation of surveys and data collection forms.

Call Me Back - Avaya

Platform: Avaya read more

This product allows to configure customers call back request and dials it back to customer automatically based on the configuration done.

Estimated Wait Annoucement

Platform: Avaya read more

(PIQ) Position In Queue & (EWT) Estimated wait time is a products that uses ACD queues to read the queue information based on the logged in agents.

Voice Survey

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Platform: Avaya read more

Create your own voice survey and data collection for reporting.

Make My Calls - Outbound

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Platform: Avaya read more

This product allows to configure customers call back request and dials it back to customer automatically based on the configuration done.

Make My Dynamic IVR

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Platform: Avaya read more

(PIQ) Position In Queue & (EWT) Estimated wait time is a products that uses ACD queues to read the queue information based on the logged in agents.

TPIN SERVER

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Platform: Avaya read more

Create your own voice survey and data collection for reporting.

Aspect & Avaya Mini CRM

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Platform: Aspect read more

This product allows to configure customers call back request and dials it back to customer automatically based on the configuration done.

About Us

TeleQuest is private limited software company formed in 2015. TeleQuest provides multi-platform and flexible solution integration consulting and services to the Enterprise and contact centre industries. TeleQuest develops customised application based on the customer requirement on any platform.

  • Our Mission

    Our mission is to solve challenging technical problems in partnership with our clients.
    TeleQuest is committed to provide creativity & technology with business enhancement around the world through its unique approach.
    We never wanted to be the best, our mission is to be the most unique.

  • Our Vision

    WE BELIEVE IN
    1) Leadership to lead the technology to build better future
    2) Integrity to follow truth and be real
    3) Accountability for our every commitment
    4) Care for being concerned about well being of all employees
    5) Collaboration of excellence through teamwork, within clients, employees and partners
    6) Excellence which bounce what is best than ever rather than giving our best.

  • Our Focus

    Throughout our work, we consistently focus on six key areas where our commitment sets us apart from our competitors
    1) Service
    2) Sustainability
    3) Quality
    4) Innovation
    5) Spirit
    6) Credibility

How we achieve it

1) We understand the business needs of our clients, and how technology can be a tool to make modern businesses more profitable.
2) We combines technical excellence with great customer service and value for money.
3) We value creativity and collaboration; ideas are shared and everybody contributes on an individual basis to the common goal.
4) We create new teams for each project, ensuring the best possible combination of skills and experience to meet the client's needs and deliver high quality solutions.

Great things in business are never done by one person. They're done by a team of people.

Steve Jobs

Our Clients

WHO LOVE TO WORK WITH US

Contact Us
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